Frequently asked questions
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Our atelier can make necessary adjustments to ensure the shirt fit is impeccable if measured by us.
We are unable to refund made to measure and / or monogrammed shirts unless faulty or damaged from production.
We are unable to refund monogrammed shirts ordered by size. -
Our shirts are made to keep for a very long time. To be worn over and over again, the best ways to take care of your shirts is an important component of ensuring their long-term value.
Machine wash in reverse, in cold water (30C max) and with similar colours.
No tumble drier. No bleach. Iron at low temperature. -
Madrid delivery is complementary. Worldwise shipping comes at cost respective to geographical reason and duties, customs or import taxes are not inclusive of our prices.
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Our commitments as a brand from the very beginning include:
No over production, no sales and no unsold stock as everything is made to order.
We have searched for the best expertise and partners:
We are proud to work with long standing partners who have been with us from the very beginning and with whom we have built up relationship of trust through their history, expertise and collections. They guarantee traceability, quality and the highest social and environmental standards.
Our ateliers ensure compliance with our code of ethics, which guarantee respect for working conditions, (working hours, pay, health and safety) and without saying, absolutely strictest bans on any forced or child labour.
Most of our fabrics have significantly lower environmental impact and are selected according to the strictest standards: organic cotton, GOTS, OCS certified, Oeko-Tex Standard.
Where possible we use excess fabric cuttings to make bags for our pijama sets.
Thank you for supporting slow fashion.